Privacy Policy

2025

At ViralKraft, we are committed to safeguarding the privacy and security of our clients and their customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you agree to the terms outlined in this policy.

  1. Information We Collect

We collect information from you when you use our services, contact us, or interact with our website. This information may include:

  • Personal Information: Such as your name, email address, phone number, and billing information.
  • Business Information: Information related to your business, including business name, website, services offered, and customer data provided to us for marketing purposes.
  • Payment Information: Information provided when making payments, including credit card information, billing address, and payment history.
  • Website Usage Data: Including information about how you use our website, which pages you visit, and your IP address. We may collect this information via cookies or other tracking technologies.
  1. How We Use Your Information

We use the information we collect to provide, improve, and personalize our marketing services for you, including but not limited to:

  • Managing your marketing campaigns, including but not limited to social media management, SEO, Google Ads, and email marketing.
  • Communicating with you regarding your campaigns, service updates, and inquiries.
  • Providing customer support and responding to your inquiries or requests.
  • Processing payments and billing for the services provided.
  • Improving the performance and functionality of our website and services.
  • Marketing and advertising of our own products or services, where permitted by law.
  1. How We Protect Your Information

We take the security of your personal and business information seriously. To protect your data, we employ a variety of physical, technical, and administrative security measures, including:

  • Encryption: We use Google Workspace and Google Drive to store and manage your data, which are secured with encryption protocols. Google employs strong encryption methods, including Transport Layer Security (TLS) during data transmission and Advanced Encryption Standard (AES) for data at rest. This ensures that your sensitive information is protected both during transmission and while stored in our systems.
  • Access Controls: Access to your personal and business data is restricted to authorized personnel only.
  1. Sharing Your Information

We do not sell, trade, or rent your personal or business information to third parties. However, we may share your information under the following circumstances:

  • With Service Providers: We may share your information with trusted third-party vendors who assist in providing services such as payment processing, marketing tools, and hosting services. These third parties are obligated to maintain the confidentiality of your information and are only permitted to use it to perform services on our behalf.
  • For Legal Compliance: We may disclose your information if required to do so by law, regulation, or legal process, including in response to a court order or subpoena.
  • With Your Consent: We may share your information with third parties.
  1. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you choose to terminate your services with us, we will retain certain records for legal or business purposes but will cease using your personal information for marketing or other purposes.

  1. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience. Cookies are small files placed on your device that help us understand how you interact with our website and marketing materials. You can disable cookies through your browser settings, but please note that this may limit your ability to use certain features of our site.

  1. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete personal information we have.
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails and marketing communications by email or contacting us directly.
  1. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and services. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.

  1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to the policy will be posted on our website with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

ViralKraft

support@viralkraft.com

©2025. ViralKraft. All Rights Reserved.

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